Refund Policy – Digital Products (7 Days)

At Atlaspros, we offer a 100% free, hassle-free refund and exchange policy for our customers in Morocco and the France.

1. Return & Exchange Window

  • Timeframe: You have 7 days from the date of purchase to request a refund or an exchange.

  • Product Condition: We accept requests for both defective and non-defective products, provided the product status is New only (unaccessed or unused).

2. Fees & Processing

  • Restocking Fees: No cost ($0). Returns and exchanges are completely free worldwide.

  • Refund Processing Time: Once your request is verified, refunds are issued to your original payment method within 1 business day.

  • Return Method: In-store / Digital processing (No physical return shipping required).

3. How to Request a Refund or Exchange

To ensure rapid verification, please email support@Atlaspros.eu with the following details:

  1. Your Order Number

  2. Your preferred action: Refund or Exchange

  3. A brief reason for your request (e.g., file corrupted, wrong product, or non-defective change of mind)

Merchant Contact Information

Contact & Support

We are here to help you Monday to Sunday, 9:00 AM – 5:00 PM (GMT).

  • Email: support@atlaspros.eu

  • Phone: +212613920186

Have a specific question? Visit our Contact Us page.

Thank you for choosing Atlaspros as your trusted software marketplace.